2200 8th Avenue Lewiston ID 83501
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General Information At Clark Communications Inc. your privacy is a priority. At Clark Communications Inc. we seek to provide products, services, and offers of value to you and your family. We use information from our interactions with you and other customers, and from other parties, to help us achieve that goal. We also recognize and respect your privacy. Accordingly, we have procedures intended to ensure that your personal information is handled in a safe, secure, and responsible manner. The Information We Collect Whenever you shop in our stores, through our catalogs, or at clarkcom1.com, we obtain from you the information we need to complete your transaction. This information may include your name, address, telephone number, driver’s license number, birth date, and e-mail address. If you use a credit or debit card or pay by check, it will include your account number. If you choose to use or participate in one of our various services, promotions, programs, or surveys, we may collect additional information. From your transactions and other interactions with us, we obtain information concerning the specific products or services you purchase or use. Using the Information We Collect We use the information we collect for various purposes, including: to complete your purchase transactions; to provide the services you request; to send you our catalogs and other offerings through the mail; to contact you about the status of your store, catalog, or clarkcom1.com orders; to identify your product and service preferences, so that you can be informed of new or additional products, services, and promotions that might be of interest to you; to notify you of product recalls or provide other information concerning products you have purchased; and to improve our merchandise selections, customer service, and overall customer shopping experience. Information We Share with Others Clark Communications Inc. Family : We share the information we collect with affiliated companies (like Motorola, Globalstar etc.) and licensees (FCC, Motorola etc.) within the Clark Communications Inc. family of businesses. Service Providers : We provide information to other companies, including those within the Clark Communications Inc. Family, to help us bring you the products and services we offer. Third-Party Offers : We provide information to responsible outside companies we carefully select so they can let you know about those of their products or services we think might be of interest to you. Others : On rare occasions, we may be required to disclose customer information pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. Also, if the ownership of all or a part of a business within the Clark Communications Inc. Family were to change, customer information pertinent to that business’s operations would likely be transferred to, or licensed for use by, the new owner. Your Choices Regarding the Use of the Information We Collect If you prefer that we: NOT share information about you with any of the companies outside the Clark Communications Inc. Family that we have authorized to send you promotional information about their products or services; NOT share your Clark Communications Inc. credit card account history information with affiliated companies within the Clark Communications Inc. Family: please contact us We will make every effort to implement any choice you make as soon as possible. Email Communications You will may receive promotional email communications from Clark Communications Inc. to keep you apprised of the newest products and services that may be available and of interest to you unless you have asked to not receive such material. Safeguarding the Information We Collect Within the Clark Communications Inc. Family, we protect against unauthorized disclosures by limiting access only to those of our employees who need the information to do their jobs. We also inform all Clark Communications Inc. employees about their responsibility to protect our customers’ privacy and give them clear guidelines for adhering to our own business ethics standards and confidentiality policies. We limit the information we provide to outside companies to only the information we believe is appropriate to enable them to carry out their responsibilities under our contracts or to offer you products and services we think might be of interest to you. We contractually require that the information provided be used only for the specifically authorized purpose and that its confidentiality be maintained. Updating Your Clark Communications Inc. Contact Information or Checking the Status of Your Clark Communications Inc. Account You can update or correct your name, address, telephone number, or Email address by: contact us. The Privacy of clarkcom1.com Customers Our Use of Cookies clarkcom1.com may use cookies. A "cookie" is a small file stored by your web browser on your computer's hard drive. Cookies allow us to recognize who you are when you arrive at our site by associating the anonymous identification numbers in the cookie with other information you as a customer have provided us. That customer information is stored on our secured database. At no time is your personally identifiable information (name, street address, credit card number) stored within one of our cookies. Cookies allow us to understand how you clicked to our site and what pages you click on during your visit to our site. Knowing who you are and how you prefer to shop allows us to improve your shopping experience and speed your checkout process. We do not use the cookie to track your activity on sites other than those operated by Clark Communications Inc. Accepting cookies through your web browser is your personal choice. You can still shop and purchase from clarkcom1.com even if you set your browser to disable cookies. However, if you choose not to accept cookies, we may not be able to provide you with as exceptional a shopping experience as one that is specifically tailored to your needs. Aggregate Information We collect non-personal information about how users navigate through our web site. We aggregate this statistical information in order to improve our site, and we may share this information with our affiliates or other outside companies. This aggregated information does not include individual names or personal data, so it does not identify you or any other customer. Links to Other Sites While visiting clarkcom1.com, you may link to web sites operated by our business partners or other third parties, such as Globalstar or Sprint. When you provide personal information at one of those sites, you are subject to the privacy policy of the operator of that site, not the Clark Communications Inc. privacy policy. We encourage you to read that policy before submitting any personal information. Return Policy Your complete shopping satisfaction is our number one priority. If an item you ordered from clarkcom1.com does not meet your expectations, simply return it either to a store or by mail within 30 days of receiving it, unless otherwise noted below. Return Of New Items Clark Communications Inc. allows you to return any new, factory-sealed and unopened merchandise within 30 days of your purchase date. You may choose a full-credit product exchange or a full credit by the same means payment was made. Shipping charges cannot be refunded. Return Of Defective Items Clark Communications Inc. allows you to return defective merchandise within 30 days of your purchase date. You may choose a full-credit product exchange or a full credit by the same means payment was made. Please include a detailed written description of the defect and how to replicate the problem. Merchandise found to be non-defective will be subject to a 15% restocking fee. Additional fees may be assessed for missing hardware. Non-Returnable Items Clark Communications Inc. is unable to accept returns of the following items: Software that the seal has been broken on &/or has been installed Cut-to-length audio or video cable Special order merchandise Any product with a service activation feature Packaging Your Return Returned merchandise must include all factory packed accessories in the original carton with all UPC and Bar Codes intact. Incomplete returns will receive a reduced credit reflecting any missing accessories. Return merchandise must be double boxed with no writing on the manufacturer's box. Your Return Authorization Number must be displayed prominently on the outside of the shipping box. Return Shipping Costs You are responsible for shipping any return product to our warehouse. In the case that you exchange a defective product for a new product, Clark Communications Inc. will provide and pay for the outbound shipping for replacement merchandise. Processing Time Returns meeting the conditions outlined above will be processed within 5 business days following receipt. Processing may be slightly extended during peak business periods. For Returns via US Postal Service, FedEx, UPS, etc Clark Communications Inc. Attn: Returns 2200 8th Avenue Lewiston, ID 83501
At Clark Communications Inc. your privacy is a priority.
At Clark Communications Inc. we seek to provide products, services, and offers of value to you and your family. We use information from our interactions with you and other customers, and from other parties, to help us achieve that goal.
We also recognize and respect your privacy. Accordingly, we have procedures intended to ensure that your personal information is handled in a safe, secure, and responsible manner.
Links to Other Sites
Return Policy
If an item you ordered from clarkcom1.com does not meet your expectations, simply return it either to a store or by mail within 30 days of receiving it, unless otherwise noted below.
Return Of New Items Clark Communications Inc. allows you to return any new, factory-sealed and unopened merchandise within 30 days of your purchase date. You may choose a full-credit product exchange or a full credit by the same means payment was made. Shipping charges cannot be refunded. Return Of Defective Items Clark Communications Inc. allows you to return defective merchandise within 30 days of your purchase date. You may choose a full-credit product exchange or a full credit by the same means payment was made. Please include a detailed written description of the defect and how to replicate the problem. Merchandise found to be non-defective will be subject to a 15% restocking fee. Additional fees may be assessed for missing hardware. Non-Returnable Items Clark Communications Inc. is unable to accept returns of the following items:
Packaging Your Return Returned merchandise must include all factory packed accessories in the original carton with all UPC and Bar Codes intact. Incomplete returns will receive a reduced credit reflecting any missing accessories. Return merchandise must be double boxed with no writing on the manufacturer's box. Your Return Authorization Number must be displayed prominently on the outside of the shipping box. Return Shipping Costs You are responsible for shipping any return product to our warehouse. In the case that you exchange a defective product for a new product, Clark Communications Inc. will provide and pay for the outbound shipping for replacement merchandise. Processing Time Returns meeting the conditions outlined above will be processed within 5 business days following receipt. Processing may be slightly extended during peak business periods. For Returns via US Postal Service, FedEx, UPS, etc Clark Communications Inc. Attn: Returns 2200 8th Avenue Lewiston, ID 83501
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