Express Delivery: You can expect delivery within 2 working days for orders placed prior to 2:00pm CST. Express delivery orders are shipped UPS. UPS will ring your doorbell, then leave the package in a sheltered area.  

Special Delivery Items:

• Allow 7-14 working days for delivery to your home or office.
• Home delivery is only to the inside of your door and does not include unpacking, setup or removal.  

Store Delivery Orders:

• Most orders are ready for pick-up same day order was placed. Some exceptions (special orders, back orders, etc.) apply. Clark Communications Inc. will contact you when your order arrives &/or is ready for pick up or shipment as specified by customer.
• Your order will be charged to your credit card at the time it is shipped from our warehouse.  Special custom orders (items not in stock) will be charged at the time of ordering.
• For identification purposes only, please bring the credit card used for payment when picking up your order. Orders are held for 10 days only from date of order date being placed, so please call if you need extra time to pick up or for arranging shipment. After 10 days, merchandise will be returned to the warehouse to be restocked and a restocking fee may be charged.  Additional amounts paid will be credited back for the merchandise plus applicable sales tax minus restock fee (if charged).  Use our Store Locator feature to locate the store nearest you.

Return Policy:

Within 30 days of purchase, all items returned with original purchase invoice will be refunded back to the original purchaser for a full refund of the purchase price paid including tax minus the restock fee (restock fee applies to special order items only) &/or shipping costs if applicable.  The only exceptions to this may be for items that have been installed &/or items tampered with (missing original parts, items broken after received by purchaser etc.).  Those exceptions will be addressed individually if/when the situation arises.